How to Get FreeAgent Free for MTD Through NatWest and Mettle

How to Get FreeAgent Free for MTD Through NatWest and Mettle

Last updated: February 2026

Making Tax Digital for Income Tax starts on 6 April 2026, and software is not optional. Every sole trader and landlord above the income thresholds will need HMRC-recognised software to file quarterly updates. The most common question I hear is how to keep costs down. The answer, for many, is FreeAgent through a NatWest or Mettle business account — full accounting software at no extra cost.

Full disclosure: Jack Ross is a Xero Gold Partner, and we use Xero for most of our clients. But this article is about the best genuinely free option, and I would rather you had accurate information than a sales pitch. If you want to see all the options side by side, use our full software comparison tool.

The short version

  • Open a NatWest, Royal Bank of Scotland, Ulster Bank, or Mettle business current account (free for Mettle)
  • Activate FreeAgent through your online banking — it is included at no extra cost
  • FreeAgent is HMRC-recognised for both MTD ITSA and MTD for VAT
  • FreeAgent normally costs £19 to £36 per month, so this saves £228 to £432 per year
  • This is the most popular route to free MTD software in 2026

What is the NatWest/Mettle FreeAgent offer?

NatWest Group acquired FreeAgent in 2018. Since then, the bank has offered FreeAgent as a free benefit to all business current account holders across its brands: NatWest, Royal Bank of Scotland, and Ulster Bank. Mettle, NatWest’s digital-only business account, also qualifies.

This is not a trial. It is the full version of FreeAgent — invoicing, expense tracking, bank feeds, Self Assessment filing, and MTD submissions — included for as long as you hold the account. Mettle has no monthly fee and no minimum balance, making this the cheapest route to a full-featured MTD setup for sole traders and landlords.

This offer was verified as of February 2026. NatWest could change the terms at any time, so check NatWest.com for current availability before opening an account.

Step-by-step: how to get it

Step 1 — Open a Mettle account (easiest route)

Mettle is entirely digital — no branch visits, no monthly fees, no credit checks. Apply on the Mettle website or through the app with proof of identity, proof of address, and your business details. Most applications are approved within minutes. If you already have a NatWest, RBS, or Ulster Bank business account, skip this step.

Step 2 — Activate FreeAgent

Once your account is open, log in to Mettle and look for the FreeAgent activation link. You will be asked to create a FreeAgent account (or link an existing one). Activation is instant. You now have full access to FreeAgent at no charge.

Step 3 — Connect to HMRC for MTD

Inside FreeAgent, go to Settings > Connections > HMRC and authorise the connection using your Government Gateway credentials. This allows FreeAgent to submit quarterly updates and your Final Declaration directly to HMRC. You will need to have registered for MTD with HMRC before this step works.

Step 4 — Start recording transactions

Connect your bank feed (Mettle connects automatically), categorise your income and expenses, and you are ready to file. FreeAgent will prompt you when each quarterly update is due. Under MTD ITSA, you submit updates by the 7th of the second month after each quarter ends: 7 August, 7 November, 7 February, and 7 May. Your Final Declaration is due by 31 January following the end of the tax year.

Is FreeAgent good enough for MTD?

Yes. FreeAgent is on HMRC’s list of recognised software for both MTD for VAT and MTD for Income Tax. It handles everything the legislation requires:

  • Quarterly updates — records income and expenses for each quarter and submits them digitally to HMRC
  • Final Declaration — replaces the old Self Assessment tax return, due by 31 January
  • Sole traders and landlords — supports both self-employment income and UK property income, which together make up qualifying income under MTD
  • Bank feeds — automatic transaction imports from Mettle and most other UK banks
  • Invoicing and expenses — built-in tools for sending invoices, photographing receipts, and tracking mileage

The main limitation is complexity. If you run multiple businesses through separate entities or need multi-currency support, FreeAgent may not be sufficient. For straightforward sole trader or landlord affairs, it does everything you need. For a broader look at what MTD will cost you, see our dedicated guide.

What is the catch?

There is no hidden fee, but there are conditions worth understanding:

  • You must keep the bank account open. FreeAgent access is tied to your NatWest Group business account. Close the account and you lose free FreeAgent.
  • You do not need to use it as your main account. There is no requirement to route all your business transactions through Mettle. You can keep your existing business bank account and use Mettle purely to access FreeAgent. Many sole traders do exactly this.
  • Your data belongs to you. FreeAgent lets you export all your data at any time. If you later decide to move to a different software provider, you will not lose your records.
  • The offer could change. NatWest has maintained this arrangement since 2018, but there is no contractual guarantee it will continue indefinitely. There is no indication it is ending.

Other ways to get free MTD software

FreeAgent through Mettle is the most feature-rich free option, but it is not the only one. For a complete list, see our guide to all free MTD software options. The highlights:

  • HMRC’s own free filing service — basic quarterly submissions and Final Declaration. No invoicing, no bank feeds, no expense tracking. Suitable only if you keep meticulous records elsewhere.
  • 123 Sheets — a spreadsheet-based approach that connects to HMRC via bridging software. Costs around £30 + VAT per year. Good for people who prefer working in spreadsheets.
  • Free trials from paid providers — QuickBooks, Xero, and others offer 30–90 day trials. These are useful for testing before you commit, but they convert to paid subscriptions. Do not confuse a trial with a permanently free option.

Frequently asked questions

Do I need to switch my main bank account to NatWest?

No. You can open a Mettle account alongside your existing bank account and use it solely to access FreeAgent. There is no requirement to move your day-to-day banking. FreeAgent connects to most UK banks via Open Banking, so transactions from other accounts still appear automatically.

Can I use this for rental/property income too?

Yes. FreeAgent supports UK property income, which counts towards your qualifying income for MTD alongside self-employment income. Qualifying income is based on gross turnover (not profit), so if your combined self-employment and property income exceeds £50,000 from 6 April 2026, £30,000 from April 2027, or £20,000 or more from April 2028, you will need MTD-compatible software. FreeAgent covers both income types.

Is Mettle available for limited companies?

Yes, Mettle accounts are available to sole traders, freelancers, and limited companies. However, Making Tax Digital for Corporation Tax has no mandatory start date set, so limited companies do not currently need MTD software. The free FreeAgent offer through Mettle is most relevant for sole traders and landlords who face the 2026 MTD ITSA deadline.

What happens if NatWest withdraws the free FreeAgent offer?

You would need to either pay for FreeAgent directly (currently £19 to £36 per month depending on the plan) or switch to a different MTD-compatible provider. Your data would remain accessible in FreeAgent for export. This is a risk, but NatWest has maintained the offer since 2018 and it remains a central part of their business banking proposition.

Sources

What our clients say

google
Sofia Carlini
25 April 2023

The Jack Ross Team has been an absolute delight. Professional, nice and fast during the Audit procedure. Thank you Jack Ross Team.

google
Katrien Vanassche
20 April 2023

Very good service from the Jack Ross Team. They gave us good advice and completed a very efficient audit. They have a friendly and competent team. I would surely recommend them.

google
Dan Gazzard
25 February 2022

Brilliant service from the Jack Ross team in setting up several companies in very quick time, along with providing associated accountancy advice. Can recommend wholeheartedly as a leading accountancy practice with a can-do attitude.

google
Daniel Connolly
11 January 2022

First class service for many years from a first class team. Highly recommended. Prompt, commercially aware, personable.

google
Marc Hourigan
11 January 2022

Been using Jack Ross for a number of years. Good clear advice and nice people to do business with.

google
aj shelton
22 December 2021

Jack Ross is based in Manchester and provides tax planning and Xero accounts. They are a long-standing and well-regarded firm with an excellent reputation. They provide their clients with exceptional service and a wealth of advice. I have no hesitation in using their professional services.

google
Karen Openshaw
14 May 2020

Jack Ross has been my accountants since I set up my business in 2016. From the outset I was helped with advice, support and encouragement. I cannot commend them highly enough. Always on hand to answer any question and responsive to any changes in the economy which might concern their clients. I don’t have to worry about the financial side of my business as all of that is taken care of and dealt with by Umar and the brilliant team. If you are looking for a top class accountancy firm which maintains the personal touch they are for you!

google
syra bano
16 November 2019

I would recommend this account, knowledgable and helpful

google
J
13 August 2018

I can confidently recommend Jack Ross Accountants. They are continually improving their service, greatly benefiting our company as well as me personally. The team at Jack Ross have helped suggest and set up innovative accounting software, adding training and support. This alone has been a massive step towards having more control and understanding of our company finances.

google
Cliff Lansley
9 August 2018

We have enjoyed a solid and constructive relationship with JackRoss and Can highly recommend them for accountancy services.

google
Harry Lansley
9 August 2018

We have been working with Jack Ross for over two years and the service has been fantastic. They have a great and knowledgable team who have taken good care of us and our accounts.

google
Moray Newberry
8 August 2018

Meeting to review annual accounts and discuss future plans. Very productive as they definitely talk my language - on reflection probably the best such meeting in recent years. Many thanks Umar and Jamie

google
Paul Medcalfe
4 June 2018

Jack Ross has serviced my Personal Tax requirements for the last 5 years. During some complicated challenges their advice was excellent and the customer service second to none and left me with no doubt all was in hand.

google
stevewright96
23 May 2018

Following a recommendation, I have used Jack Ross for all my accounting needs (including payroll) since the inception of my business over 12 years ago. The relationship has been completely hassle free and I greatly value their service, which goes well beyond preparation of accounts. Their tax planning advice has been really helpful and I have always felt that they have ‘got my back’. Can’t recommend them enough.

google
oliver kirk
22 March 2018

We have finally found the Accountancy firm that we have been looking for! We switched over to Jack Ross towards the end of last year and from the very first contact to the recent submission of our end of year accounts the service provided has been fantastic and has easily exceeded our expectations. Thank you!

google
Paul Clark
29 September 2017

Excellent service; very helpful people and work done much quicker than I expected.

google
Benjamin
22 February 2017

I have used Jack Ross as my accountants for a number of years. Their service is professional and accurate. They deal with queries promptly and I can always get hold of the person I need to speak to. Their digital product has made a big difference to the efficiency of my business. I would not hesitate to recommend them.

google
Rob Cowan
22 February 2017

Jack Ross have been my family and business accountants and financial advisors for over 50 years. The delivery of services is second to none and i would recommend them to anyone. We have also built up great friendships over the years, above and beyond that of a normal business relationship which i value greatly.

google
Fee Munshi
16 February 2017

We have been looked after by jack Ross for a number of years. They have given us fantastic tax advise and helped our company grow from strength to strength.A & f

google
Jonathan Foxcroft
14 February 2017

Excellent advice and an understandable explanation of a very complex area of tax and corporate law which other (so called) advisors managed to totally confuse me. Thank you.

google
Holly Jones
14 February 2017

I have had a relationship with Jack Ross for several years and continue to be impressed by the proactive support and diligent advice received across the breadth of the firm. Excellent at signposting.

google
Felix Mulderrig
11 January 2016

Jack Ross have acted for our law company for over 5 years and have been professional, prompt, and knowledgable in all aspects of our dealing with them.

Need help with MTD?

Jack Ross Chartered Accountants can handle your entire MTD setup and ongoing quarterly reporting. As a Xero Gold Partner, we configure your software, connect your bank feeds and submit every update on your behalf.

Get in touch →

ICAEW ACCA CIOT ATT Xero Gold Partner